About
A family-owned business committed to better riding through better fitting.
Patchwork Saddlery began when we realized our own horses—and those of our friends—struggled with saddles that didn’t fit correctly. What started as a personal mission has grown into a trusted resource for riders throughout Western New York and beyond.
Patchwork Saddlery is a family business. As a family of riders and horsewomen, we understand the needs of our customers and work diligently to meet those needs and to ensure that our knowledge and skills are maintained to the very highest standards!
Meet Our Team
HEIDI HAUSLAUER
Qualified Saddle Fitter
Heidi Hauslauer is a Qualified Saddle Fitter (QFS), trained and certified by The Society of Master Saddlers, UK.
A US Pony Club H-level graduate and Horse Management Judge, Heidi brings a deep, practical understanding of horsemanship to her work. She actively foxhunts, events, and develops young Irish Sport Horses, giving her firsthand insight into the balance of comfort, performance, and budget for both horse and rider.
Heidi is dedicated to continuing education and works closely with saddle manufacturers in the US and UK to achieve the best possible outcomes for her clients and their horses
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KIM RENGERT
Kim’s journey into the horse world began as the mother of a horse-loving daughter and grew into a passion of her own.
A dedicated pleasure rider, she continues to develop her horsemanship through regular lessons with her Norwegian Fjord, Gus. Kim has completed multiple courses at the North American Saddlery School in bridle fitting, flocking, and bridle making, and continues her education annually. She is expanding Patchwork Saddlery’s custom leather offerings while also managing the day-to-day operations of the business.
ELLA COUNTYMAN
Ella joined the Patchwork Saddlery team in 2021 and is an accomplished bench saddler and saddle fitting trainee under Heidi’s mentorship, with a focus on Western saddles. She has completed multiple certifications through the North American Saddlery School in saddlery, bridle work, and introductory saddle and bridle fitting.
Raised in a family harness racing business, Ella brings a lifelong passion for horses and horsemanship to her work. An avid rider developing a young Irish Sport Horse, she enjoys a variety of disciplines including western riding, foxhunting, and trail riding. Ella is committed to ongoing education and equine welfare and is currently working toward her Qualified Saddle Fitter (QFS) certification through the Society of Master Saddlers.
Schedule a Western Saddle Fitting
If you want to ensure your saddle supports both you and your horse correctly, we’re here to help. Book a Western Saddle Fitting or contact us with questions about your equipment.